Policies

Rate Information

Rates vary based on distance, duration, pickup location, destination, vehicle requirements, and level of service requested.

Pricing is probided at the time of reservation confirmtion. Advanced reservations are recommended.

Please contact Sterling Executive Transport for current rates and availability.

Policy for Intoxicating Substance

Sterling Executive Transport maintains a zero-tolerance policy regarding the use of intoxicating substances by drivers.

Drivers are prohibited from using, ossessing, or being under the influence of alcohol, illegal drugs, or any substance that may impair sage vehicle operation while providing transportation services.

Passengers who believe a driver may be impaired should immediately terminate the trip if safe to do so and report the incident.

Contact Information

Sterling Executive Transport

972-342-1005

Steve@SterlingBlackCar.com

Service area: Dallas-Fort Worth, DFW International Airport, Dallas Love Field, All private Airports in the DFW area.

Wheelchair Accessible Vehicle

Wheelchair-accessible transportation is available upon request through approved transportation partners.

Please notify us at the time of reservation so appropriate arrangements can be made.

Reporting Complaints

Complaints regarding transportation services may be reported directly to Sterling Executive Transport using the contact information provided.

Complaints may also be reported to the City of Dallas by dialing 3-1-1 or visiting the City of Dallas 311 service portal.

Reservations

Reservations are subject to vehicle availability and are not confirmed until accepted and confirmed by Sterling Executive Transport.